Managing and Leading

To overcome systemic racism and other structural inequities in healthcare, leaders must understand the various forms of discrimination and prejudice rooted in them. Walk away with the knowledge of how to develop and intentionally apply your own DEI strategic plan and build a better healthcare environment for all.

Connect and build trust with patients, colleagues, the public, and the media as you gain the communication skills to ensure the dissemination of accurate health information.

To succeed in this rapidly evolving healthcare landscape, professionals need to develop the leadership capacity to adapt and respond to change. Gain the practical tools to effectively lead innovative improvements in your healthcare setting.

In an evolving environment, healthcare organizations must ensure that their systems are equipped to tackle potential disruptions and disasters. Learn to identify and address the steps you can take in the disaster management cycle, from preparedness through response and recovery to mitigation.

Establish a positive learning environment to reach a broad range of learners, in different settings, on different subject topics. By actively learning how to become an effective educator, you can ensure that the future leaders of healthcare are equipped with the knowledge needed to provide quality care.

Healthcare professionals work in complex, high-risk environments where safety is paramount and human lives are at stake. Yet providing staff with constructive ways to learn from mistakes can be challenging. Learn the art of debriefing, one of the most effective strategies for empowering healthcare professionals to deliver safe, high-quality patient...